My MoCA devices have the same model number but different firmware versions, what should I do?

Sometimes, our users purchase different MoCA product kits and single MoCA adapters with the same model numbers from other stores at different times. But their units might have mixed firmware versions. We know that our units are backward compatible with older firmware of the same model type. But we always recommend that you run the same firmware version on all units with the same model number.  

So, if you have devices with the same model number but the firmware version is different, please upgrade all your units to the same and latest firmware version. If you need help determining the current firmware version, please open a support ticket with our team.