ScreenBeam Retail Knowledge Base

Back to home

ScreenBeam Retail Knowledge Base

End of Life Products

End of Life Products

Here you will find FAQ's, Documents, and firmwares for our End of life and End of Support products.

MyWirelessTV 2 - Wireless HD Transmitter & Receiver Kit

How do I update the firmware on the MWTV 2?

MWTV 2 Quick Start Guide

MTWV 2 Wall Mount Template

MWTV 2 Datasheet

MWTV 2 User Manual

Why am I losing video on the local or remote TV when I have my Audio/Video Receiver connected to my device, when it works fine if I connect the MyWirelessTV device directly to my STB/DVR/Blu-Ray?

Why is my Sync light blinking red and green? I don't get any video and audio on the remote TV.

Why does the picture quality seem bad, produce intermittent screen artifacts, or cause the video and audio to intermittently stop, skip, fail to display, or repeatedly turn off

Can I watch TV remotely even when my A/V Receiver is turned off? I don't want to leave my A/V Receiver powered on, and/or I do not want to hear the sound out of my surround sound system.

Why is my TV flickering, displaying distorted colors, or not able to get video and audio on both TVs?

MWTV 2 Firmware 1.0.3.4

MWTV 2 Firmware Upgrade Instructions

MWTV 2 Product Shots

See more

MyWirelessTV 3 - 4K Wireless HD Connection Kit

MyWirelessTV 3 Datasheet

MyWirelessTV 3 User Manual

MyWirelessTV 3 Quick Start Guide

I’m not seeing video on the TV that’s connected to the transmitter.

Why am I experiencing lag (lip sync) or video pixilation when the MyWirelessTV 3 is connected to the network?

Must I connect a TV to the transmitter’s HDMI Out-to-TV port?

I cannot control the source device with its remote control, via the MyWirelessTV 3 Receiver OR the source device is slow to respond to the remote control.

The audio and video on the receiver’s TV seems slower than on transmitter’s TV.

MyWirelessTV 3 2.15 Firmware Upgrade

MyWirelessTV 3 Product Shots

See more

ScreenBeam Mini 2

How can I tell if my Android device supports Wi-Fi Miracast?

NFL.com app for Android gives error "NFL Mobile cannot be cast to another screen.

Does the ScreenBeam Mini 2 work with Apple Devices – iPhone, iPad, iPod, or Mac computers?

How do I connect the ScreenBeam Mini 2 to my HDTV?

How Can I Update The Firmware On My ScreenBeam Mini 2 Using My Android Device?

How do I reset the Mini 2 to Factory settings?

See more

ScreenBeam Mini 2 Kit (ScreenBeam Mini 2 & USB Transmitter)

When watching a video, sometimes a horizontal line appears on the screen.

Can I play a DVD or Blu-ray video when using ScreenBeam Wireless Display?

The image shown on my TV looks bigger/smaller than the size of the monitor. How can I adjust the image size?

My laptop, tablet or PC generates “Color scheme has been changed” pop-up notification. Is this a problem?

My Windows’ firewall or anti-virus software generates a pop-up notification that ScreenBeam is trying to open a port.

Why is my laptop, tablet or PC’s audio muted once I connect to the ScreenBeam Receiver?

5.3.15.0 ScreenBeam Mini2 Firmware Upgrade

ScreenBeam Mini 2 Firmware Upgrade Instructions

ScreenBeam Wireless Display Software

I am experiencing choppy video or out-of-sync audio.

My ScreenBeam Wireless Display Software doesn’t show any ScreenBeam Mini 2

Why do I get a black screen when trying to use my Netflix app with the ScreenBeam Mini2?

Why can't I change the Background or screensaver pictures?

See more

ScreenBeam USB Transmitter

Can I use the ScreenBeam USB Transmitter with non-Actiontec wireless display receivers?

Why am I unable to play a DVD or Blu-ray disc when connected to ScreenBeam?

ScreenBeam USB Transmitter User Manual

ScreenBeam USB Transmitter Quick Start Guide

How can I update my ScreenBeam Wireless Display software?

Do I need to install ScreenBeam software or the USB Transmitter included with the ScreenBeam Kit to connect to a Wi-Fi Miracast or Intel WiDi device?

Should I be concerned if Windows firewall or anti-virus software warns that ScreenBeam is trying to open a port?

My laptop/computer displays the following message: "Color scheme has been changed." Is this a problem?

Can I use silent mode to install/uninstall the ScreenBeam Wireless Display Software?

Differences in ScreenBeam Transmitter vs ScreenBeam CMS WLAN Adapter Versions 1 and 2

ScreenBeam Wireless Display Software

See more

ScreenBeam USB Transmitter 2

Why am I unable to play a DVD or Blu-ray disc when connected to ScreenBeam?

What do I need to purchase to make the ScreenBeam Transmitter 2 work?

Can I use the ScreenBeam USB Transmitter 2 with non-Actiontec wireless display receivers?

Is the ScreenBeam USB Transmitter 2 compatible with Windows 10?

ScreenBeam USB Transmitter 2 Quick Start Guide

ScreenBeam USB Transmitter 2 Datasheet

Can I use silent mode to install/uninstall the ScreenBeam Wireless Display Software?

My laptop/computer displays the following message: "Color scheme has been changed." Is this a problem?

How can I update my ScreenBeam Wireless Display software?

Should I be concerned if Windows firewall or anti-virus software warns that ScreenBeam is trying to open a port?

I am experiencing choppy video or out-of-sync audio.

ScreenBeam USB Transmitter 2 Product Shots

ScreenBeam Wireless Display Software

2.9.0 ScreenBeam Wireless Display Software Release Notes

I initially selected "Disconnect" on my PC device, and then I selected "Connect" on my PC device. My PC device shows "Pairing failed." What should I do next?

I'm seeing a white horizontal line randomly appears in the middle of the TV while playing a video - "video tearing".

My Slideshow or PowerPoint quality is distorted on TV when changing pictures or slides.

I can't hear any audio or sound on TV after ScreenBeam connection is established.

What should I do if the ScreenBeam Wireless Display software cannot connect or pair with ScreenBeam Receiver?

See more

ScreenBeam Wireless Display Receiver

My TV/Projector does not have an HDMI Input. Can I still use ScreenBeam?

ScreenBeam Wireless Display User Manual

ScreenBeam Configurator (Win 8.1) User Manual

Configuration Utility for Windows 7 or 8

ScreenBeam Wireless Display Quick Start Guide

ScreenBeam Wireless Display Wall Mount Template

Where can I find more information and get support for Intel® WiDi?

How do I configure the receiver's general settings?

I have a company-issued laptop. Does my IT Administrator need to open ports in the network firewall?

Do I need to install any software on my device in order to connect it to ScreenBeam?

My Windows 7/8 device can support Intel® WiDi. Where can I find Intel® WiDi on my device?

1.3.15.0 ScreenBeam Wireless Display Firmware Upgrade

ScreenBeam Wireless Display Receiver Product Shots

I purchased a USB transmitter and I lost the registration key that came with the unit. I can't proceed with the software for the USB transmitter without the registration key that came with the device.

My device has a problem connecting when the HDMI-to-VGA adapter (included in some SKUs) is installed. In some cases, it says HDCP is not supported.

The ScreenBeam display appears to be larger than my HDTV screen. How can I make it fit properly?

Sometimes the video on the TV freezes if my source device disconnects from the receiver unintentionally.

Sometimes the image displays on the TV freezes and I'm seeing pink/green when playing video on my Samsung Galaxy S3

See more

ScreenBeam Wireless Adapter Kit (with The ScreenBeam Display Adapter Receiver & USB Transmitter)

What Do I Need To Purchase To Make The ScreenBeam Kit Work?

Is this compatible with Windows 8.1 or Windows 10?

ScreenBeam Wireless Display Kit w/USB User Manual

ScreenBeam Wireless Display Kit w USB Quick Start Guide

ScreenBeam Wireless Display Kit Datasheet

Why am I unable to play a DVD or Blu-ray disc when connected to ScreenBeam?

Where is the MAC address (MAC ID) for my ScreenBeam USB Transmitter located?

Should I be concerned if Windows firewall or anti-virus software warns that ScreenBeam is trying to open a port?

How to upgrade the ScreenBeam Firmware

1.3.15.0 ScreenBeam Wireless Display Firmware Upgrade

ScreenBeam Wireless Adapter Kit (with the ScreenBeam Display Adapter Receiver & USB Transmitter) Product Shots

ScreenBeam Wireless Display Software

How can I update my ScreenBeam Wireless Display software?

Do I need to install ScreenBeam software or the USB Transmitter included with the ScreenBeam Kit to connect to a Wi-Fi Miracast or Intel WiDi device?

My laptop computer does not have a CD-ROM drive. How can I install the ScreenBeam display software?

NFL.com app for Android gives error "NFL Mobile cannot be cast to another screen. Please disconnect your smartphone or tablet to watch" when playing video.

My laptop/computer displays the following message: "Color scheme has been changed." Is this a problem?

The ScreenBeam display appears to be larger than my HDTV screen. How can I make it fit properly?

I'm getting an "IHV not supported error" error.

I'm having Issues streaming from the Netflix or Hulu Apps.

See more

ScreenBeam Wireless Adapter Kit (with The ScreenBeam Display Adapter Receiver & USB Transmitter 2)

When watching a video, sometimes a horizontal line appears on the screen.

Can I play a DVD or Blu-ray video when using ScreenBeam Wireless Display?

ScreenBeam Wireless Display Kit Datasheet

ScreenBeam Wireless Display Kit Quick Start Guide

ScreenBeam Wireless Display Kit User Manual

I am experiencing choppy video or out-of-sync audio.

The image shown on my TV looks bigger/smaller than the size of the monitor. How can I adjust the image size?

Why is my laptop, tablet or PC’s audio muted once I connect to the ScreenBeam Receiver?

My Windows’ firewall or anti-virus software generates a pop-up notification that ScreenBeam is trying to open a port.

My ScreenBeam wireless display software cannot connect or pair with a ScreenBeam receiver.

1.3.11.0 ScreenBeam Wireless Display Kit Firmware Upgrade

1.3.11.0 ScreenBeam Wireless Display Kit Firmware Release Notes

ScreenBeam Wireless Display Software

2.6.0 ScreenBeam Wireless Display Software Release Notes

My ScreenBeam Wireless Display software doesn’t show any ScreenBeam Receivers.

ScreenBeam Kit (with the ScreenBeam USB Transmitter 2) Product Shots

See more

ECB2500C - MoCA Network Adapter

ECB2500C Configuration Guide

ECB2500C Quick Start Guide

ECB2500C Datasheet

Is the TV/STB an output-only connection?

ECB2500C Firmware Upgrades

ECB2500C Product Shots

What is the Configuration Utility User name and password?

ECB2500C Configuration Utility v1.1

How long does the ECB2500C Configuration Utility save the statistics on the Advanced Tab for?

See more

ECB5240M - MoCA Network Adapter

ECB5240M Wall Mounting Template

ECB5240M User Manual

How do I restore the ECB5240M to Factory Defaults?

ECB5240M Firmware Upgrades

ECB5240M Product Shots

See more

ECB6000 - MoCA 2.0 Network Adapter

ECB6000 Datasheet

ECB6000 Wall Mount Template

ECB6000 User Manual

ECB6000 Quick Start Guide

How do i restore the ECB6000 to factory defaults?

ECB6000 Firmware Upgrade Instructions

ECB6000 3.01 (EN2850.1.54.06.89) Firmware

ECB6000 Product Shots

See more

ECB6200 - Bonded MoCA 2.0 Network Adapter Branded Actiontec

Actiontec ECB6200 Product Sheet

Actiontec ECB6200 Quick Start Guide

Actiontec ECB6200 User Manual

Actiontec ECB6200 Wall mount template

Is the TV/STB an output only connection?

What do the LED colors indicate on the Actiontec ECB6200?

ECB6200 Actiontec firmware 2.11.1.50.6200.727

ECB6200 Actiontec firmware 2.11.1.50.6200.7

Actiontec ECB6200 Product Shots

See more

WCB3000N - 802.11n Wireless Network Extender

WCB3000N Wireless Settings Guide

WCB3000N Wall Mount Template

WCB3000N Datasheet

Is the coax connection required to connect to a router or modem?

How do I access the configuration page or GUI of the WCB3000N?

Where can I download the WiFi Assistant App?

WCB3000N Firmware Upgrades

See more

WCB6200Q - 802.11ac Wireless Network Extender

What do the LED colors indicate on the Actiontec WCB6200Q?

WEB6000Q - 802.11ac Wireless Network Extender With Gigabit Ethernet

WEB6000Q User Manual

WEB6000Q Wall Mount Template

WEB6000Q Quick Start Guide

WEB6000Q Datasheet

What is the default administrator username and password to log into the WEB6000Q?

How do I use the WPS function to synch with my router?

Why can't my computer or tablet get an IP address when connected to the Wireless Extender via Ethernet or Wireless?

Can I change the default username and password used to log into the WEB6000Q?

WEB6000Q 1.1.10.20re Firmware Upgrade

See more