--- title: Why do I get a black screen when trying to use my Netflix app with the ScreenBeam Mini2? description: Why do I get a black screen when trying to use my Netflix app with the ScreenBeam Mini2? --- [Skip to content](https://residential.screenbeam.com/support/why-do-i-get-a-black-screen-when-trying-to-use-my-netflix-app-with-the-screenbeam-mini2#main-content) [![ScreenBeam logo](https://residential.screenbeam.com/hs-fs/hubfs/ScreenBeamLogo-8in-3-1.webp?width=180&height=22&name=ScreenBeamLogo-8in-3-1.webp)](https://www.screenbeam.com/) Open main navigation Close main navigation - [Open Ticket](https://helpdesk.screenbeam.com/ticket) [Open Ticket](https://helpdesk.screenbeam.com/ticket?hsLang=en) How can we help? - There are no suggestions because the search field is empty. 1. [ScreenBeam Retail Knowledge Base](https://residential.screenbeam.com/support?hsLang=en) 2. [End of Life Products](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en) 3. [ScreenBeam Mini 2 Kit (ScreenBeam Mini 2 & USB Transmitter)](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-mini-2-kit-screenbeam-mini-2-usb-transmitter) # Why do I get a black screen when trying to use my Netflix app with the ScreenBeam Mini2? The problem you are experiencing is because the ScreenBeam Mini2 is not on the list of supported devices to work with Netflix. Please use the following link to see a list of devices supported by Netflix. [https://devices.netflix.com](https://devices.netflix.com/). - [General FAQ's](https://residential.screenbeam.com/support/general-faqs?hsLang=en#main-content) - [Installation and Configuration](https://residential.screenbeam.com/support/general-faqs?hsLang=en#installation-and-configuration) - [Troubleshooting and Optimization](https://residential.screenbeam.com/support/general-faqs?hsLang=en#troubleshooting-and-optimization) - [Hardware and Compatibility](https://residential.screenbeam.com/support/general-faqs?hsLang=en#hardware-and-compatibility) - [Advanced Features](https://residential.screenbeam.com/support/general-faqs?hsLang=en#advanced-features) - [Maintenance and Updates](https://residential.screenbeam.com/support/general-faqs?hsLang=en#maintenance-and-updates) - [Understanding MoCA](https://residential.screenbeam.com/support/general-faqs?hsLang=en#understanding-moca) - [Purchasing](https://residential.screenbeam.com/support/general-faqs?hsLang=en#purchasing) - [Customization and Scalability](https://residential.screenbeam.com/support/general-faqs?hsLang=en#customization-and-scalability) - [Security and Privacy](https://residential.screenbeam.com/support/general-faqs?hsLang=en#security-and-privacy) - [ECB7250](https://residential.screenbeam.com/support/ecb7250?hsLang=en) - [ECB6250](https://residential.screenbeam.com/support/ecb6250?hsLang=en) - [ECB6200](https://residential.screenbeam.com/support/ecb6200?hsLang=en) - [End of Life Products](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#main-content) - [MyWirelessTV 2 - Wireless HD Transmitter & Receiver Kit](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#mywirelesstv-2-wireless-hd-transmitter-receiver-kit) - [MyWirelessTV 3 - 4K Wireless HD Connection Kit](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#mywirelesstv-3-4k-wireless-hd-connection-kit) - [ScreenBeam Mini 2](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-mini-2) - [ScreenBeam Mini 2 Kit (ScreenBeam Mini 2 & USB Transmitter)](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-mini-2-kit-screenbeam-mini-2-usb-transmitter) - [ScreenBeam USB Transmitter](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-usb-transmitter) - [ScreenBeam USB Transmitter 2](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-usb-transmitter-2) - [ScreenBeam Wireless Display Receiver](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-wireless-display-receiver) - [ScreenBeam Wireless Adapter Kit (with The ScreenBeam Display Adapter Receiver & USB Transmitter)](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-wireless-adapter-kit-with-the-screenbeam-display-adapter-receiver-usb-transmitter) - [ScreenBeam Wireless Adapter Kit (with The ScreenBeam Display Adapter Receiver & USB Transmitter 2)](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#screenbeam-wireless-adapter-kit-with-the-screenbeam-display-adapter-receiver-usb-transmitter-2) - [ECB2500C - MoCA Network Adapter](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#ecb2500c-moca-network-adapter) - [ECB5240M - MoCA Network Adapter](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#ecb5240m-moca-network-adapter) - [ECB6000 - MoCA 2.0 Network Adapter](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#ecb6000-moca-2-0-network-adapter) - [ECB6200 - Bonded MoCA 2.0 Network Adapter Branded Actiontec](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#ecb6200-bonded-moca-2-0-network-adapter-branded-actiontec) - [WCB3000N - 802.11n Wireless Network Extender](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#wcb3000n-802-11n-wireless-network-extender) - [WCB6200Q - 802.11ac Wireless Network Extender](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#wcb6200q-802-11ac-wireless-network-extender) - [WEB6000Q - 802.11ac Wireless Network Extender With Gigabit Ethernet](https://residential.screenbeam.com/support/end-of-life-products?hsLang=en#web6000q-802-11ac-wireless-network-extender-with-gigabit-ethernet) [![Chill listening crop-3](https://residential.screenbeam.com/hs-fs/hubfs/ScreenBeamLogo-2in.webp?width=194&height=24&name=ScreenBeamLogo-2in.webp "Chill listening crop-3")](http://www.screenbeam.com)   Copyright © 2025, ScreenBeam Inc.