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How can I reset my MoCA device to factory settings?

  1. Plug in the power cord into the deivce.
    1. Do NOT plug in an Ethernet cable
    2. Do NOT plug in a coax cable
  2. Wait for the power light to go solid green
  3. Locate the Red reset button circle on your MoCA device.
  4. Using a small paperclip or pushpin, press and hold the reset button in for 10 - 15 seconds. You will feel the button push in. 
    1. Do not use something that might break off in the whole like a toothpick.
  5. Release the button
  6. The device will reboot
  7. Once the power light turns on solid green, the reset is complete.

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Inside of red highlighted area below the word reset is a small recessed button. You will need to take a small paperclip or pushpin to reach it. This is done so you don't press it accidentally 

The location may be different on each of our MoCA devices, but the reset process is the same on each device.